Privacy Policy

Last updated: January 2025

Introduction

At Kras Production, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Name and contact information (email address, phone number)
  • Mailing address
  • Professional information
  • Project details and requirements
  • Payment information (processed securely through third-party services)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your inquiries and requests
  • Communicate with you about projects and services
  • Improve our website and services
  • Send promotional materials (with your consent)
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf
  • Business Partners: For collaborative projects (with your consent)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent (where applicable)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

International Data Transfers

As we operate from multiple locations (Pristina, Kosovo and New York, USA), your information may be transferred to and processed in different countries. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: